Frequently asked questions

Get support from these frequently asked questions.

Some providers may be able to provide cancellation and refunds for this circumstance. The contact details to reach the service team or management company will be in the confirmation email you received from Nest.

Many buildings do offer a cancellation policy on the grounds of a visa being declined. If you have booked a property, and need to defer or cancel a property start date, you can speak with the service team or management company. The contact details are contained in your confirmation email.

Speak with the support team or concierge (if available) at the property. If you need help to reach someone, we can help you.

On the occasion that we may need to process a refund for the booking fee, please get in touch at One of our team will try to help you find new suitable accommodation as fast as possible or issue a refund if preferred.

Mostly final year and post graduate students.

We are currently not offering short term tenancies.

Yes, many of our studio apartments are suitable for Dual Occupancy. There is usually an additional cost of around £25 per week, but it varies depending on the property.

It’s best to speak to your employer about this.

No – we let out our properties to a range of ages.